Compassion Counts

The problem we were asked to solve:

The client was looking to support their leaders from  both a well being and a capability perspective. They wanted to:

• Build their leaders capability and confidence to have the difficult conversations with compassion and clarity
• Develop leaders across the business who could engage and inspire their teams through challenging times
• Explore how they share stories of the positive future that cascaded the organisations values and objectives in a consistent way, and allowed the leader to be authentically themselves in the way they communicate
• Invest in their people so that despite the challenging times ahead people felt cared for and supported.

The solution we developed:

Delivered virtually across 3 half-days, this solution focused on 3 elements of Leading through change:

• Understanding Change – Exploring the the theory of change; bringing the theory to life by connecting it the change we’re facing into; Getting under the skin of how I react to change and how I need to flex to lead others through change.
• Difficult Conversations – Recognising what makes conversations difficult  and how our own mindset contributes to that. Exploring the positive impact we can have through  owning the story, one that we believe in;  and having a safe space to work through some of the conversations we know we need to have.
• Inspiring and Engaging my team – Exploring the importance of trust and its  role in our capability and confidence to thrive in the changing world; Using the key enablers of engagement to develop my leadership skills to inspire and energise my team.

Through the journey leaders built their confidence and capability to lead their teams and gained a set of practical tools and resources to help them do that every day.