In order to create workplace cultures where people thrive and grow, we have to cultivate environments where trust is at the heart of everything we do.
We need trust in order to be ourselves, to have the conversations that will help us to breakthrough, to find the courage to ask for help, to stand up for what we believe in, to try something new, to risk making a mistake, to question, to say we don’t understand, to disagree, to champion a cause, we could go on…
Without trust we lose people, either metaphorically (they switch off) or physically (they choose to go and work elsewhere).
When we lose people, we lose accountability. When we lose accountability, we fail to deliver results.
So how can we build trust?
Well, taking the time to get to know what’s important to each other in and out of work is a good place to start, and something that according to our research we are not spending enough time doing*.
And that’s where the idea of the sparkly shoe comes in. It symbolises for us the question,“We take the time to get to know what is important to each other, in and out of work”
This is actually Caroline M’s sparkly shoe. If you didn’t know already, she is an avid strictly fan, loves dancing round the kitchen with the kids and also has a huge empathy gene – stepping into other’s shoes is her thing. Oh, and she was also nicknamed one of the glitter girls at school (enough said). So you see, a sparkly shoe tells us quite a lot about Caroline M; what she loves, how she relaxes and an insight in to her unique brilliance (empathy).
What would your version of a sparkly shoe be? Something that would help those around you to know what matters to you as a person – that shows us the human being behind the workplace façade?
Once you’ve decided, share your sparkly shoe. Be open and honest about what makes your heart sing. Show people who you are, what matters to you, and get your colleagues to do the same. It’s a simple activity, easily done over zoom, or face to face. You might be surprised at what you learn, the connections you make, and the trust you begin to build.
Trust makes us feel like we can be ourselves. Where trust exists, results follow.
*Source : The Compassionate Cultures Diagnostic has revealed the lowest average score for the question: “We take time to get to know what’s important to each other in and out of work”.